Privacy Policy

Effective Date:  01/01/2026    Last Updated: 05/28/2026

Compass Internet Solutions  (“Coinso,” “we,” “us,” or “our”) operates the website coinso.com (the “Site”) and provides digital marketing and local listings management services, including but not limited to Google Business Profile management, review management, content posting, and website health monitoring for our clients (the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site or use our Services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the Site.

  1. Information We Collect

1.1 Information You Provide to Us

We may collect information you voluntarily provide when you:

  • Fill out a contact form, request a quote, or sign up for our Services
  • Communicate with us via email, phone, or chat
  • Sign an agreement or onboarding document as a client

This may include: name, business name, email address, phone number, mailing address, billing information, and any other details you choose to share.

1.2 Client and Third-Party Business Data

As part of providing our Services, we may access, collect, store, and process data connected to our clients’ Google Business Profile (“GBP”) listings and related accounts, including but not limited to:

  • Business listing information (name, address, phone number, categories, hours)
  • Customer reviews and review responses
  • Posts, photos, and media associated with the listing
  • Performance and insights data (e.g., views, clicks, calls) made available via the Google Business Profile API
  • Website analytics and uptime/health data for client websites

We access this data only with the explicit authorization of the business owner or authorized representative (typically via OAuth-based manager/owner access) and only to the extent necessary to deliver the Services.

1.3 Automatically Collected Information

When you visit our Site, we may automatically collect certain information via cookies, log files, and similar technologies, including:

  • IP address, browser type, and device information
  • Pages visited, time spent on pages, and referring URLs
  • General location information (city/region level)

1.4 Information from Third-Party Services

We integrate with third-party platforms to deliver our Services, including:

  • Google Business Profile APIs (for listing management, reviews, posts, and performance data)
  • Google Analytics or similar analytics tools
  • Other marketing, CRM, or scheduling tools we may use to operate our business

Information obtained from these integrations is subject to this Policy as well as the privacy policies of the respective third parties.

  1. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our Services
  • Manage and respond to reviews and publish content on behalf of authorized clients
  • Monitor and report on listing performance and website health
  • Communicate with you about your account, invoices, or support requests
  • Improve our Site, Services, and internal operations
  • Comply with legal obligations and enforce our agreements
  • Detect, prevent, and address fraud, abuse, or security issues

We do not sell personal information to third parties.

  1. How We Share Information

We may share information with:

  • Service providers who perform functions on our behalf (e.g., hosting, analytics, payment processing, communication tools), under confidentiality obligations.
  • Google, solely through its official APIs, to the extent necessary to manage the Business Profile listings our clients have authorized us to access.
  • Authorized client personnel, where the data pertains to their own business listing.
  • Legal or regulatory authorities, if required by law, subpoena, or to protect our rights, property, or safety, or that of others.
  • Business transfers, in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

We do not share client GBP data with unrelated third parties for marketing purposes.

  1. Google API Services User Data Policy Disclosure

Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

  • We only request the scopes of access necessary to provide the Services a client has engaged us for.
  • We do not use Google user data to serve advertisements.
  • We do not allow humans to read Google user data unless: (a) we have the client’s affirmative agreement for specific messages, (b) it’s necessary for security purposes, (c) it’s required to comply with applicable law, or (d) it is limited to internal operations aggregated and anonymized.
  • Access can be revoked by the client at any time via their Google Account permissions or by notifying us.
  1. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember preferences, and analyze traffic. You can control cookies through your browser settings; disabling cookies may affect Site functionality.

Types of cookies we may use:

  • Essential cookies — required for basic Site functionality
  • Analytics cookies — help us understand how visitors use the Site
  • Functional cookies — remember preferences and settings
  1. Data Retention

We retain personal information and client listing data for as long as necessary to provide the Services, maintain business records, and comply with legal obligations. Upon termination of a client engagement, we will delete or de-identify client data within [INSERT TIMEFRAME, e.g., “90 days”], except where retention is required by law or for legitimate business records (e.g., invoicing history).

  1. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete personal information we hold about you
  • Object to or restrict certain processing
  • Withdraw consent (including revoking API access to your Google Business Profile at any time)
  • Request a copy of your data in a portable format
  • Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us using the details in Section 11.

California Residents (CCPA/CPRA)

California residents have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information as defined under the CCPA.

EU/UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, our legal bases for processing include performance of a contract, legitimate interests, consent, and compliance with legal obligations.

  1. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. Children’s Privacy

Our Site and Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

  1. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

  1. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Coinso Email: [INSERT CONTACT EMAIL] Address: [INSERT BUSINESS ADDRESS] Phone: [INSERT PHONE NUMBER, OPTIONAL]

  1. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised “Last Updated” date. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.